FAQ #1


Do your tours include international airfare?

Travelers arrive from all over the world to begin our tours and it is not possible to include international airfare in our prices. We would be happy to help you arrange flights. Just ask for an air quote when making your booking.

Why is it important that I give my name as it appears on my passport at the time of booking?

Due to increased travel security around the world, it is now more important than ever that your bookings with airlines, hotels, cruise liners, etc. match your first and last name exactly as it reads on your passport. We do not allow a change in names of passengers at any time after the booking is made.


We recommend booking your trip at least 90 days prior to departure for North American trips and 3-6+ months for Europe and other worldwide destinations. Trips do sell out or become otherwise unavailable, so booking early or as soon as you are committed to traveling with us is the most reliable means of ensuring a spot on your dream vacation. Based on availability, last-minute bookings can be accommodated up to one week prior to departure when possible. Whenever you are ready to book, contact one of our Travel Consultants at +.91 76 96 76 53 83

Tailormade Boookings, Payments & Cancellations?

We recommend booking your trip at least 90 days prior to departure for North American trips and 3-6+ months for Europe and other worldwide destinations. Trips do sell out or become otherwise unavailable, so booking early or as soon as you are committed to traveling with us is the most reliable means of ensuring a spot on your dream vacation. Based on availability, last-minute bookings can be accommodated up to one week prior to departure when possible. Whenever you are ready to book, contact one of our Travel Consultants at +.91 76 96 76 53 83

Can I incorporate any changes in my travel plan once the booking is done?

  • Yes, you can modify your booking or travel plan. There may be certain charges for modifications or for canceling the old booking and making new arrangements. The travel consultants at our offices will assist you for the same.
  • Is there any refund against cancellation?
    Cancellation of tour will attract certain cancellation charges. The travel consultant will give you the details about such cancellation at the time of booking or for more information on cancellation charges.

How can i make Bookings & get Discounts?

  • Can I avail any early booking benefit ?
    Yes, you get an advance booking discount for all tours on paying full registration amount at the time of booking. Discounts are slab wise and are given on first cum first serve basis. They are valid for limited seats, limited period, limited tours and vary depending on the tour and region, so book early and save thousands. Kesari also offers full payment discount if you pay the entire tour price 60 – 300 days prior to the tour departure .
  • What benefits can Repeat Travelers and Senior Citizens expect?
    Kesari does have repeat guest and senior citizen discounts and it varies as per the tour. The travel consultant will provide the details when you book the tour .
  • What are the benefits of group bookings?
    Yes, you are eligible for group discount if you book for a group of more than 8 guests on the same day.
  • Is there any age criteria for discounts? Do children also get discount?
    Discounts are applicable for all guests who are or above 2 years of age for both World tours & Indian tours.
  • What is the difference between Child and Infant?
    Infant is any guest who is below 2 years of age whereas child is guest who is or above 2 years of age and below 12 years of age.
  • Is there any specific reason, why there is a remarkable difference in the price for an Infant & a Child for the World tours?
    Airlines have different airfares for both infant and child as per their defined age category. For infant, airfare is 10% of the adult airfare whereas for child, it is 75% of adult fare or at times child fare may be the same as adult fare. For child above 2 years we also provide separate coach seats for the entire tour .


  • What are the modes of travel on tour?
    The modes of travel depend upon the tour which you book. Generally, we travel by Flight, Coach, Train, Cruise, Speed boat, Jet Foil, Cable Car, etc as mentioned in the itinerary. For more information refer respective tour itinerary page on
  • Are there any night journeys on tour?
    For flights we may have night journeys, but we normally avoid night journeys on tour as far as possible.
  • How hectic is the pace of the tours ?
    We have a wide range of products which are designed as leisurely paced to medium paced to fast. Most of the tours are medium to fast pace as we cover maximum must see sight-seeings, we do not have optional sight-seeings.
  • Do we have to walk a lot on tours ?
    Generally, we have to walk at sightseeing places, amusement parks and at the airports sometimes for a long distance, however the same will be timely instructed by the Consultant while Booking.
  • Do we have to wake up early on tours ?
    Unless otherwise specified by the Booking Consultant for world tour, we normally follow 6-7-8 schedule i.e wake up at 6 am, breakfast at 7 am and departure at 8 am and for Indian tour its 7-8-9 schedule i.e. wake up at 7 am, breakfast at 8 am and departure at 9 am. However, the schedule may change as per the situation.
  • Do we get wake-up calls on tours ?
    Yes, you do get telephonic wake up call through the hotel automated system, however it is advisable to have your mobile alarms set to be on the safer side.
  • What if I reach late and miss a part of the tour ?
    Punctuality is of utmost importance when traveling in group. We do not want you to miss any part of the tour so please be on time and always follow the Booking Consultant instructions. In case, you miss any part of the tour, we are not responsible/liable and no refund shall be given to you in this regard.
  • Can I take a wheelchair on tour? Will it be difficult while visiting places?
    Yes, you can bring your own wheel chair and move at most of the sightseeing places but a qualified companion must accompany guest who are traveling on wheelchair.
  • Will I get drinking water during sight-seeing?
    In most of the countries tap water is considered very safe and widely available. In-case, it is not so and wherever Travel Advent provides the same is mentioned in the respective tour itinerary page on the website
  • Will I get some time for my-self on the tour?
    Group Tour Itineraries are designed and planned in such a way that you should get to see maximum places, so you will get time only when you are back at the hotel. However, if you wish to skip any sightseeing, then you have to inform the Booking Consultant accordingly, but you shall not get any refund for such services which you have not availed at your own discretion.
  • At a particular destination, can my relative join me on the tour?
    Yes, your relative is always welcome. S/he can join us on tour subject to your intimation to us at the time of your booking and payment of prescribed charges to make him / her eligible to join our tour and avail our services on tour.
  • Will Travel Advent recommend me where to shop on a tour ?
    Our Booking Consultant will provide information about the shopping areas on tour, however s/he will not suggest/recommend / promote any particular shop, area etc. to you.
  • Can I use my credit card for shopping / personal expense while on an International tour ?
    Yes, you can use Internationally accepted Credit cards for shopping and personal expenses but kindly cross check with your Bank before effecting any transaction. We are not responsible/liable for any loss, fraud, damage, cheating etc., if any, occurs in such cases.
  • How can I stay in touch with my family and friends on a World tour ?
    While on tour, you can be in touch with your family and friends through a local calling card or local sim card as you may deem fit and desirable. You have to carry your mobile handset. We are not responsible for any charges levied by the international local authorities neither shall be responsible for loss of your mobile handset.
  • Can I get medicine on a World tour?
    We highly recommend you to carry sufficient medicines along with you on tour. While packing, distribute them evenly in different bags to ensure that you have some medicine with you incase there is any delay in getting baggage or loss. However you do get medicines on tour but your doctors prescription for the same is a must.


  • Can I upgrade my class of travel or airline?
    Yes, you can upgrade your class of travel or airline as per the availability and on an additional cost. Please inform the same at the time of booking.
  • Can I request for a window seat or seat with more leg space?
    Yes, you can request for a window seat or seat with more leg space or an aisle seat at the airport check in counter. It will be provided by airline as per the availability.
  • Would the airline have provision for a wheelchair?
    Yes, airlines have provision but it is limited hence you need to inform us at the time of booking. Few airlines also have certain charges for wheel chair. Wheelchair is subject to availability and at the discretion of the airline.
  • Can I book my own air tickets and join your tour?
    Yes, for all tours of Travel Advent you have a facility of joining the tour at the first destination and leaving the tour at the last destination. For such tours, you get a special joining and leaving price. Joining and leaving guest is the one who books the escorted group tour of Travel Advent without taking the services of visa, insurance and main air travel ticket to reach the first destination of the tour and leaves the tour from the last place of Sightseeing / Restaurant / Hotel / Airport to reach his/ her hometown.
  • How much baggage is allowed per ticket?
    At present for most of the destinations, it is 20 to 25 kg for cargo and 6 to 7 kg for handbag per ticket but it does vary with the airline. For guest traveling to US at present baggage is controlled by Piece Concept. Under the Piece Concept, passengers are permitted per ticket to check two bags with a per-bag weight of up to 23 kg for Economy Class. However for internal flights there is no free baggage allowed, your 1 check in baggage cost is paid by Travel Advent but the second check-in baggage if ny has to be paid by guest. Also due to security reasons during internal flight the bags cannot be locked, same will be timely instructed by the Tour Leader on tour. Hand baggage of 7 kg is allowed for both international and internal flights.
  • Can I do a telephonic or an internet check-in on the day of departure?
    Most of the airlines in case of groups prefer check-in at the airport check in counter only.

Indian Tours

  • Does Travel Advent book our journey tickets for Indian tours?
    Indian tour price does not include air or railway tickets. In-case, you wish to travel by rail the tickets have to be booked by yourself. We book for your air travel only. However, we also have Air to Air tours where the tour price is inclusive of to and fro air ticket cost.
  • If I book my own railway /air tickets, do I have to submit a copy to Travel Advent?
    If you book your own railway / air tickets then the ticket details must be shared with the travel Consultant.
  • Will Travel Advent assist for one way journey tickets?
    Travel Advent will assist you with one way tickets for regular tours but for Air to Air packages guest has to take to and fro ticket. They cannot opt for only one way ticket as the to & fro ticket fare is included in the tour price.
  • How much baggage is allowed per ticket?
    At present, depending upon the airline, most of the airlines are allowing 15 Kgs of Cargo bags per ticket and 05 Kgs of Handbag per ticket. In addition to hand baggage, one personal item like Laptop or ladies purse is allowed. However, due to security reasons for Jammu and Srinagar flights the hand baggage also goes along with the check in baggage and only laptop or digital camera is permitted inside the aircraft.
  • Do I need to carry any ID proof while traveling?
    Yes, all tourists traveling by air / rail for Indian tours have to carry photo identification proof in the form of driving license, election ID card, PAN card, passport and for students their school / college ID card. Also, at certain sightseeing places in India any Identity proof (except PAN card) is a must which is mentioned on the respective tour itinerary page on our website


  • How is the seat allocation in the coach?
    Seat numbers in the coach are allotted on the booking priority, first come first serve basis. Seat numbers 1, 2, 3 and 4 in each coach are reserved for the Tour Leader / Guide and are Premium seats. Further seat allocation is done as per the booking priority and the same is informed by the booking Consultant on tour.
  • How can I get first seats in the coach?
    You need to book as early as possible to get the first seats in the coach. However, for selected World tours, seat number 3 , 4 are reserved as premium seats which can be booked subject to availability and at an additional cost. Premium seats cannot be availed if the tour is full.
  • How many hours approximately is the road journey everyday? Do we have frequent stops en route?
    The road journey is completely dependent on the tour itinerary and number of places covered . The driving distance varies for each tour. You get sufficient halts during the journey.

FAQ #2



  • What type of meals are included on tour?
    As per the tour itinerary requirement, there is a preset menu. We serve vegetarian food along with 1 non vegetarian dish. Breakfast is continental and meals are Indian with an occasional addition of Fast/Local food.
  • Can I request for a special meal?
    Yes, special meal like Jain meal (No onion garlic), Fasting meal- as per availability and Baby meal can be arranged subject to prior intimation. In case of baby meal we provide tin milk, plain dal and rice only, during meals as per the itinerary. For in between requirements of baby we recommend you to carry sufficient baby food along with you.
  • Do you have a cook or caravan facility on world tours?
    For World tours, we generally have meals at Indian restaurants as it gives you an opportunity to enjoy a different ambiance and is comfortable. At times, we do give packed food too depending upon the itinerary.
  • I am an avid tea consumer, do you have provision for the same ?
    You can have tea /coffee at the time of breakfast. Also, at various sightseeing places we provide tea/coffee/ice cream/soft drink etc which is mentioned in our itinerary under Extra Toppings. Kesari also provides you instant tea/coffee sachets with which you can have tea / coffee in your room whenever you want for World Tours.


  • Do I need a passport to travel ?
    Yes, Passport is mandatory for any international travel.
  • If I do not have a passport, TRAVEL ADVENT assist for the same ?
    If you do not have a passport you can apply for the same online on www.passportindia.gov.in if you are an Indian National, however Travel Advent does not assist for the same.
  • With my maiden name reflecting on the passport, can I book the tour with my married name?
    It is important that the tour booking should be done as per your name on the passport as all further travel arrangements are booked accordingly and passport is the only valid document abroad for verification.
  • What is Visa and how should I obtain the Visa?
    VISA is the short form for Visitors Intending to Stay Abroad. It is a permission granted by the high commission or consulate of the country you wish to visit. For certain countries, you have to go for personal interview too. Travel Advent will assist you in filing the visa application. The visa facilitation fees are included in the tour price.
  • What is the possibility of getting a VISA?
    Granting or Non-Granting of a Visa solely depends on the respective Consulate/ Embassy. We just assist you in filing the application for the Visa. We neither assure nor guarantee the Visa to anyone since the same is beyond our control.
  • If due to Visa rejection I need to cancel my travel plan then do I get a refund?
    Yes, you can get a refund after deducting the Visa application fees and cancellation charges, if any.
  • Do I need Overseas Travel insurance?
    It is advisable to acquire adequate Overseas Travel Insurance cover for protection from any possible risks such as damage, loss, accident or injury to life etc on tour. For Europe and Dubai tours, the insurance is included in the tour price for those aged up to 59 years for the duration of the tour. Guest above 59 years of age will have to pay the difference on the insurance premium as applicable.
  • If I extend my holiday after or before the scheduled tour then how about my Visas/Insurance?
    The Visa or Insurance included in the tour price is only for the tour duration. For your extended holiday we will process your visa or insurance accordingly, you just need to pay the difference.


  • Do I need to carry multiple currencies as per different countries visited on the tour?
    USD / EURO are universally accepted currencies and easily exchangeable in any part of the world. No need to carry multiple currencies. You can carry the local currency of the visiting country worth $50 for miscellaneous expenses and if in emergency.
  • How much foreign exchange can I carry on tour?
    As per RBI circular, the Basic Travel Quota per financial year is US $10000 per person for private visit and US $25000 for business visit.
  • Is it advisable to carry foreign exchange in Cash on tour?
    You can carry cash but we advise you to carry American Express Travelers Cheques as it is accepted around the world. It is safer than cash and if lost or stolen can be replaced worldwide, usually within 24 hours. Travelers Cheques also enable you to budget, track and control your travel expenses easily. Also, we have Forex Card which is a magnetic strip based Prepaid Card usually introduced in partnership with Visa International or Master Card International, which offers you a convenient and secure way to carry your foreign exchange.
    For details regarding Foreign exchange


    • After paying once, will I get refund of the tour cost?
      In case of cancellation of your tour by the Company, you will get the refund of actual amount paid by you. But if you cancel the tour, the cancellation charges will be applicable as per the below mentioned cancellation policy:-
World Tours Indian Tours
Number of days prior to
departure written
cancellation application
is recieved by the company
Amount you must pay
Cancellation charges %
on total tour price
Number of days prior to
the Departure we receive
your written application
Amount you must pay
Cancellation charges %
on Total tour price
More than 60 days Registration amount More than 60 days 5% or 1000 whichever is higher
60 – 46 days 15.00% 60 – 46 days 15.00%
45 – 31 days 25.00% 45 – 31 days 25.00%
30 -15 days 50.00% 30 -15 days 40.00%
14 – 04 days 60.00% 14 – 04 days 60.00%
03 – 01 days 80.00% 03 – 01 days 80.00%
On the day of departure 100.00% On the day of departure 100.00%
On Tour 100.00% On Tour 100.00%
Above cancellation charges will apply on the
Tour Price (INR + Forex) excluding the discount
Above cancellation charges will apply on the total
Tour price excluding the discount, rail and air fare.


  • Is the Registration amount refundable?
    The Registration amount paid at the time of booking, is non refundable & interest free. However, to ensure your booking at given price & allowed discount, you need to pay the entire amount of initial deposit amount in stipulated time line.
  • Can I transfer my Refund amount to any other tour or to my friend’s or relative’s tour?
    Yes, your refund amount is transferable to your other tour. Incase, if you want your refund amount to be transferred to that your friend’s or relative’s tour, we’ll need a duly signed Authority Letter from you.
  • Is my refund amount adjustable against any part – cancellation?
    No, the refund amount is not adjustable against part cancellation.
  • How much time does it usually take to process a refund?
    Ideally, it takes 4 – 5 working days to process refunds,once the guest agrees on refund amount. However, to derive the best amount of refund, it takes additional operational time to deal with airlines, hoteliers etc.
  • What is be the mode of payment in case of refund?
    Ideally, the refund amount is credited using the same mode of payment that you had used to book the tour, the only exception in this case is if you had used Cash/Demand Draft in which case, the mode of payment for refund will be ‘Account Payee’ cheque only. In case of Credit Card, the transaction would be reversed accordingly, considering the bank charges/Service charges on Credit Card payments which is non-refundable. .
  • Are online refunds possible, if yes, what’s the process and who will bear the transaction cost?
    Yes, online refunds are possible, if the the booking was done online. If Travel Advent cancels the tour for whatsoever reason,then the entire tour cost will be refunded.